 |
|
|
 |
 |
Information regarding delivery of your winemaking products
We can deliver anywhere in India (please note however that delivery to locations other than India is charged as per the TYPE OF ORDER). For more detailed information regarding delivery zones and pricing, please read the information below:
|
DELIVERY INFORMATION
Dispatch of easily available winemaking products is usually within 10 to 15 (working) days. Dispatch of rarer or single-winemaking product orders can take longer as we may need to order stock in especially, so please allow a few extra days for delivery (usually within 15 to 20 working days). All orders are dispatched using a Next (working) Day delivery service and an email will be sent to the email address provided on the day of dispatch.
We will contact you by email if we are made aware of any delays or have any queries regarding your order. Certain products like wines and spirits, chemicals etc may occasionally be subject to availability, however we will contact you before dispatching to confirm whether you will accept a substitute.
You can choose to have your winemaking products delivered to a different address to your home (billing) address by adding the relevant address to your 'Address Book' in your 'Account Details', or by clicking the 'Deliver to New Address' button during the ordering process. You can also request that your winemaking products is left somewhere on the premises without a signature (for instance, a shed or porch) if you are likely to be out, but our insurance does not cover unattended dispatches so please be aware that this is at your OWN RISK. We are happy to pass on your instructions, however be aware that we use a third-party national courier network and for this reason would not recommend this option.
If a particular delivery address proves to be persistently problematic for our couriers to negotiate, we reserve the right to request that the customer provides an alternative, more practical address. |
|
|
|
|
|
